Last updated: April 2025This Privacy Policy describes how SOKIL Sp. z o.o. ("SOKIL", "we", "us", or "our") collects, uses, and protects the personal data of users who access our website and services. It applies to all users globally, including residents of the United States, United Kingdom, and the European Economic Area.

01

Data Controller

The entity responsible for processing your personal data is:

SOKIL Sp. z o.o.

ul. Gen. Walerego Wróblewskiego 3A, lok. 7
50-413 Wrocław, Poland

NIP: 8943213268

REGON: 525517745

KRS: 0001041055

Email: hello@sokil.ai

Phone: +48 698 794 652

02

What Personal Data We Collect

We may collect the following categories of data depending on how you use our website and services:

• Identification data — name, email address, phone number
• Technical data — IP address, browser type, operating system, device identifiers, pages visited, time and duration of visits
• Usage data — how you interact with our website and features
• Communications — messages you send us via email or contact forms
• Cookie & tracking data — as described in our Cookie Policy

We do not knowingly collect personal data from children under the age of 16 (or 13 in the US under COPPA). If you believe we have inadvertently collected such data, please contact us immediately.

03

How We Use Your Data

We process personal data for the following purposes and legal bases:

• To provide our services — contract performance (Art. 6(1)(b) GDPR)
• To respond to enquiries — legitimate interest or consent (Art. 6(1)(a)/(f) GDPR)
• To improve our website — legitimate interest (Art. 6(1)(f) GDPR)
• To comply with legal obligations — legal obligation (Art. 6(1)(c) GDPR)
• To send marketing communications — your explicit consent (Art. 6(1)(a) GDPR); for US users, the right to opt out is provided under applicable state laws (e.g. CAN-SPAM, CCPA)

04

Data Retention

We keep your personal data only for as long as necessary:

• Contact and enquiry data: up to 2 years from last interaction
• Contractual and billing data: 5 years in accordance with Polish accounting regulations
• Cookie and analytics data: as set out in our Cookie Policy

When data is no longer required, it is securely deleted or anonymised.

05

Sharing Your Data

We do not sell or rent your personal data. We may share it with:

• Service providers — hosting, analytics, and email platforms acting as data processors under binding agreements
• Legal and regulatory authorities — where required by Polish, EU, UK, or US law
• Professional advisors — lawyers or accountants bound by confidentiality obligations

Where data is transferred outside the EEA (e.g. to US-based providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions under UK GDPR.

06

Your Rights

Depending on your location, you have the following rights:

• Access — request a copy of the personal data we hold about you
• Rectification — correct inaccurate or incomplete data
• Erasure — request deletion of your data ("right to be forgotten")
• Restriction — limit how we process your data
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests or for direct marketing
• Withdraw consent — at any time, without affecting prior lawful processing

California residents (CCPA/CPRA): You have the right to know, delete, and opt out of the sale or sharing of personal information. We do not sell personal data. To submit a request, contact us at hello@sokil.ai.

UK residents: You may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

EEA residents: You may lodge a complaint with the Polish data protection authority (UODO) at uodo.gov.pl.

To exercise any right, contact us at hello@sokil.ai. We will respond within 30 days (or 45 days for CCPA requests).

07

Security

We implement appropriate technical and organisational security measures to protect your data against unauthorised access, alteration, disclosure, or destruction. No method of internet transmission is 100% secure; we cannot guarantee absolute security.

08

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their respective privacy policies.

09

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be published on this page with a revised date. For significant changes, we will notify you by email or a prominent notice on our website.

10

Contact Us

SOKIL Sp. z o.o.

ul. Gen. Walerego Wróblewskiego 3A, lok. 7, 50-413 Wrocław, Poland

Email: hello@sokil.ai

Phone: +48 698 794 652

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